Pret Academy

Pret Academy

Learn (with a laugh)

From Team Member to Leader, Manager and beyond. The Pret Academy has structured learning pathways that provide clear, practical training as well as a range of certified qualifications. In the UK last year, we ran over 600 courses and 50 different learning events for our teams.

Masterminds in the making

Our people are the key to our success, so we are keen to give all of Team Pret the opportunity to develop through the Pret Academy. Our Barista’s can train for a Level 2 Award in Barista Skills, our Leaders can earn a Level 3 NVQ Diploma in Hospitality Supervision and Leadership and our Hot Chefs can achieve a Level 2 Award in Food Safety in Catering.

Team Pret


95% of our Managers started as Team Members


3,000 of Team Pret had training in our UK academy in 2016


On average, 85% of our shops earn a mystery shopper bonus each week

“We want people to feel special about coming here; we create an environment where people want to learn, and go away feeling energised. Over the years, I’ve seen so many people develop and grow into many different roles at Pret. I feel privileged to be part of their personal development.” PaulLearning & Development Manager
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